Designing Financial Services That Work For Zimbabwe’s Informal Economy

Friday, 04 September 2026 – Hyatt Regency Harare – The Meikles

Zimbabwe’s informal economy represents one of the country’s largest and most economically active markets. However, many financial products continue to be designed around assumptions suited to formally employed customers, resulting in low adoption, limited customer value, and missed opportunities for sustainable growth.

This practical industry workshop will bring together professionals from insurance and financial services organisations to explore how customer-centred product design, effective distribution models, appropriate risk management approaches, and data-driven decision-making can unlock new market opportunities.

Participants will engage in discussions grounded in Zimbabwe’s market realities, supported by industry expertise and global best practice.

Click here to register